News
-
Bedenktijd
Sealed and yet returned? The 14-day cooling-off period and its exceptions
The main rule for online purchases is a fourteen-day cooling-off period. There is an exception for sealed hygiene products, but this has three strict conditions. What this means for your...
Sealed and yet returned? The 14-day cooling-off period and its exceptions -
Administratie
What else goes in the box? Packing slip, invoice and returns information
Packing slip, invoice, and return information: what belongs with an order and what does the law say? A standard enclosure will save you a lot of emails later on.
What else goes in the box? Packing slip, invoice and returns information -
18+
Ordering 18+ items online: sealing, returns, discretion and guarantee
Can a sealed hygiene product be returned? What does discreet packaging look like and what should you do if something breaks? The practical rules surrounding ordering 18+ items online, summarised.
Ordering 18+ items online: sealing, returns, discretion and guarantee
