Frequently Asked Questions (FAQ)
When can I expect my order?
We ship worldwide! Your order will be carefully packaged and delivered wherever you like. The average delivery time is 2 to 4 working days.
After placing your order, you will receive an email with all the delivery information.
Returns & exchanges
Orders can be returned or exchanged within 30 days of receipt, provided the product is in its original, saleable condition.
Who is delivering my order?
We ship our orders via UPS, FedEx, DHL, DPD and PostNL.
The chosen shipping partner depends on the country and location to which the package is being sent. This way, we always ensure fast and reliable delivery.
My product arrived damaged—what now?
We do everything we can to deliver your order undamaged. If something is wrong, you can return or exchange your order within 30 days of receipt, provided the product is in its original, saleable condition.