Returns Policy

Details of our returns policy:

  • Exchanges and Returns: You can exchange or return your purchase within 30 days of receipt. Please contact our customer service to start the process.

Compensation Options:

  • Voucher: Receive a voucher equal to the value of the returned product for future purchases.
  • Exchange: Exchange the product for another of equal value, with the assistance of our customer service.
  • Refund: Choose a refund to the original payment method.


  • Discounted or purchased items during sale are not eligible for exchange or return, except for manufacturing defects.
  • Returned items must be unused and in their original condition and packaging, including labels and tags.

Returns process:

  1. Please contact our customer service to register your return and receive a return address and further instructions.
  2. Package the item securely and ship to the return address provided using a trackable shipping method.

Note: Shipping costs are at your own expense. Option for shipping via for €7.95 per shipment with Track And Trace available.