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A complaint about a package: how to respond, what to compensate, and what to change afterwards
What to write back when a customer reports a damaged package, when to replace or refund, and how to turn that complaint into an improvement in your packaging.
A complaint about a package: how to respond, what to compensate, and what to change afterwards -
Brievenbuspakket
Package arrived damaged? Here's how to report it, how to prove it, and how to prevent it
A customer reports that their package arrived damaged. What do you do, what evidence do you need, and which packaging choices make a difference?
Package arrived damaged? Here's how to report it, how to prove it, and how to prevent it
