News
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18 plus
Age restrictions and warnings in your webshop: what your customer needs to see before ordering
Toys with an age rating, tobacco products that are strictly prohibited online, and an 18+ assortment that requires a specific policy. What you, as a small webshop or store, should...
Age restrictions and warnings in your webshop: what your customer needs to see before ordering -
Dozen
Return-friendly packaging: a box that can be sealed twice
A part of your return costs comes from products that are returned damaged because the box could no longer be closed. You can prevent that with a few choices when...
Return-friendly packaging: a box that can be sealed twice -
E commerce
What does a return really cost you? This is how you calculate the costs per returned package
A return costs more than just the outbound shipping. This is how you calculate all items, and this is how you limit the number of returns and the cost per...
What does a return really cost you? This is how you calculate the costs per returned package -
E commerce
What do you put on your product page? The specifications that save questions and returns
Every customer question you receive twice should be on your product page. This way you specify size, quantity, material, and variant so that you receive fewer emails and fewer returns.
What do you put on your product page? The specifications that save questions and returns -
Afhaalpunt
Package refused or not collected: how to handle it
A refused or undelivered package returns unannounced. This is how you check it, organize your stock and limit costs.
Package refused or not collected: how to handle it -
Brievenbusdoos
Handling returns as a small webshop: from opening the package to making it resalable
A return primarily costs you time, and time is money. With a fixed process from opening the package to returning it to the shelf, you keep the costs per return...
Handling returns as a small webshop: from opening the package to making it resalable